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Food and Beverage

Food and Beverage industry comprises broad value chain, from upstream food manufacturers to downstream food retailers. Companies either serving upstream food processors, downstream food retailers or serving the entire value chain, they are facing difference challenges in each value chain.

For the upstream manufacturers, usually they purchase raw materials from farm or distributor to process, they are facing challenges such as managing perishable raw materials with very limited shelf life, limited inventory space, reliable raw materials sources, handling compliance with industry standard, etc.

For the downstream retailers such as restaurant, one of their common issue is managing the front liners who service is one of the factors for retaining customers. The challenge of managing front liners can be ranging from manpower shortages, retention or absent that required customer quick response.