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Customer Service

Order Fulfilment

Order fulfillment is about the fulfillment of customer order from the point of sales to delivery of goods to the customer. Order fulfillment is about managing the production lead-time to meet the demand lead-time. There is a few order fulfillment strategies such as Engineer-to-Order (ETO), Build-to-Order (BTO) or Make-to-Order (MTO), Assemble-to-Order (ATO), Make-to-Stock (MTS) or Build-to-Forecast (BTF).

Leego knows all these and our system is ready for any approaches that you are using to fulfill difference segments of your customer needs.

 

On-Time Delivery

Besides offering a good price and quality, the customer will demand speedy delivery, especially when placing an urgent order. Under such situation, there are various factors to be considered before accepting the order so that the order is adding value to the business rather than jeopardize the order of other valuable customers.

With Leego’s system, you can check the availability of materials and real-time capacity instantly that make the process of accepting the order and giving a promise date much easier than before.